NEWSFLASH - NEW WEBSITE
As you can see we have a new website. You might well ask why! There are several reasons for this and I will name but a few here, but first one important point. Unfortunately, we were unable to access subscriber information. This means that your old information is lost and you need to reregister on the website. For that we apologize but the process should be painless.
- We were unable to synchronize the addresses held in the website with those held in our ordering and subscription systems. So updates made to the website information were never received by us unless you also ordered a book.
- On the old website you could only order books. That said you could order any book you wanted whereas here you cannot.
- The old website did not allow the entry of vouchers nor could we keep track of credit held by you. Please see below as this is important.
- The account information mechanism was clumsy meaning you spent half your time relogging in in order to change something or to order.
- There was no possibility to offer digital subscriptions or to offer ebooks.
- The Email Bulletin could not be managed.
- The search function did not work.
All the points listed above will be addressed in the coming weeks. At the moment we are concentrating on making sure that you are able to order all the items in the Guide.
Account credit: You will see a wallet function. You can either fill your wallet by sending us a cheque or by using your credit card. Note that you need not use the wallet function at all, but we will use this unless you advise otherwise for account credits etc.
Vouchers: There are 3 voucher codes available V2 for £2, V3 for £3 and V4 for £4. You enter these on the payment page and they are automatically deducted. Note you also need to enter the voucher code in the comments box on the same page.
The key points to note is that there is a comments box in your shopping basket and there you can send messages to us. If there is something you are not sure of or something you do not like, something you want to order but cannot find etc.
And also that we will be updating the site regularly so keep on popping back.
Thanks for your patience.
Your Good Book Guide Team.